Credit Card & Personal Information Form

Credit Card & Personal Information Form

Losing your purse or wallet, or having it stolen, can be a devastating experience. Trying to remember your credit card, debit card, bank account and driver’s license numbers and who to contact when they’re lost or stolen can be overwhelming.

“Digital Assets,” your online account information, also need protecting. It is recommended you create a master list of online accounts and passwords and store it in a secure location, using the form provided. This information should not be included in your will as this will become public information.

Download our Credit Card & Personal Information Form. Keep the form in a safe place (not in your purse or wallet). This will ensure that the information you need is readily available, enabling you to swiftly take the appropriate action.

We will also protect you from any liability that results from the fraudulent misuse of your lost or stolen cards up to $50 per card up to a maximum of $250.*

Some helpful tips

Things to do before losing your wallet

  • Fill out our Credit Card & Personal Information Form. and keep it in a safe place (not in your wallet).
  • Put away some backup cash where you can access it if you’re stranded without your ATM card.
  • Put your social security card in a secure place (not in your wallet).
  • Remove any information associated with your PIN numbers or passwords.
Things to do after you lose your wallet
  • Take action quickly.
  • Call your bank immediately and report that your ATM/Debit card has been stolen; after two business days your liability will increase.
  • Call your credit card companies. Try to tell them where, when, and the amount of your last charge.
  • Get your license replaced as soon as possible.
  • File a police report in the jurisdiction where your credit card was stolen.
  • Call the credit reporting agencies. If you haven’t already put the free 90-day fraud alert on your file, now is the time!
  • Equifax 1-800-525-6285; Experian 1-888-397-3742; TransUnion 1-800-680-7289.
  • If your Social Security card was in your wallet, call their fraud line at 1-800-269-0271 or download and fill out the SS-5 form. You are entitled to a free replacement.

Step 1:

Click to download our Credit Card & Personal Information Form.

Step 2:

Keep the completed form in a safe place (not your wallet)..

Step 3:

After completing the form, please select another service.

*For members enrolled in Southern Club Checking®, Generations Gold, Inc. will cover any liability that results from the fraudulent misuse of your lost or stolen cards up to $50 per card up to a maximum of $250 per primary and joint account per lifetime (excluding additional family members). You are required to activate your complimentary coverage. Please visit Restoration Rescue®, the Identity Theft Restoration Service section, to review the Terms and Conditions and to activate your coverage. This information should not be used in lieu of legal advice.